Privacy Policy


We want your online experience to be enjoyable and we take care to respect your privacy when you visit our web site.

Of utmost importance is the fact that we do not sell, rent or otherwise distribute your information outside of the company. Generally, we use the information we collect about you for two purposes:

  1. To facilitate your requirements by ensuring your enquiry's are forwarded to the correct people, and

  2. To enable us to send you relevant marketing materials.

Other than statistical information we do not collect information about you through our website other than where you provide it to us. Our electronic commerce and privacy standards are derived from the world’s best business practices.

We Provide Essential Online Information

We do our best to provide clear, complete and up-to-date information online about our business and the products and services we offer. This includes how to get in touch with us. This information is designed to help you make informed choices.

If you discover a problem with any of the services we offer, we can be e-mailed at info@acba.org.au

Information Collection/Use

We only collect customer information that is necessary for what we do. We always tell you who we are and what we intend to do with your information when we receive it. We strive to be open - we will let you know what sort of personal information we hold, how we collect it, how we use and disclose it, if you want to know.

Some personal information is gathered when your register for certain services, news subscriptions, demonstrations, or promotions offered. We may also ask for personal information at other times. We may also use a technology called 'cookies' in connection with our site in order to provide you with tailored information. A cookie is a tiny element of data that a web site can send to your browser, which may then be stored on your hard drive so we can recognise you when you return. You may set your browser to notify you when receive a cookie.

We also ensure that your personal details are accurate, complete and up-to-date when we use or collect them through our verification process.

We only collect personal information by lawful and fair means. This means we are never unreasonably intrusive when it comes to dealing with our customers. From time to time, we may also collect non-personal information from our customers. This helps us in our ongoing efforts to improve our website and the on-line experience for our visitors. We also monitor our customers’ usage of our website to make improvements and provide other items you might want to know about.

We Will Respect Your Preference

We may also use the information we collect to keep you abreast of changes in our website, to inform you about new products and services, or to let you know about special offers you might find worthwhile.

We always provide customers with an opportunity to opt-out of receiving future offers via e-mail. If you don't wish to receive new information, you can opt out using the ‘unsubscribe’ link at the footer of the email, or just e-mail us at info@acba.org.au and we will delete your details from all internal marketing lists and future campaigns.

Offering Information to Other Parties

We only use or disclose information about our customers in ways they would expect. This means we only use information to meet your requirements of us or improve our website.

Please note that this policy only covers the ACBA website at http://www.acba.org.au. Links within this website to other web sites may not be covered by this policy.

Let Us Know What You Think

Privacy is a sensitive issue. At anytime, if you believe we have not adhered to these principles, please let us know us by e-mail at info@acba.org.au and we will make every effort to review and correct the problem.

Changes to this Policy

ACBA reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.